OMA SHIPPING POLICY
Shipping charges will be applied unless otherwise indicated at the time of purchase.
United States Postal Service (USPS) shipping charges for U.S. addresses are based on the chart below. FedEx shipping is available only to the lower 48 states. (We do not offer FedEx shipping to Alaska or Hawaii.) Charges are based on delivery area, package weight and the shipping method chosen. Shipping charges will be calculated and visible to you prior to confirming your order. See below for International shipping options.
Please note that First Class U.S. mail provides limited tracking information. First Class mail cannot be tracked beyond a local post office. In the event of undelivered packages, please check with your local post office if package is not received within the 10 day time frame.
All purchases completed on www.ohmyarthritis.com are done so in accordance with the shipping contract. This means that the risk of losing an item and property rights associated with the item are transferred to you when we remit the item to the carrier.
We recommend using a "ship to" address where your order is delivered directly to you, along with choosing shipping options that include tracking information. In cases where delivery has been verified but the package is lost due to possible theft or error, your order may not be replaced without additional costs.
AVAILABLE CARRIERS
| Carrier |
Estimated Shipping Time |
| USPS First Class Mail |
3 to 10 days. No tracking available
| Order total |
Shipping charge |
| $0 - $39.99 |
$4.50 |
| $40 - $99.99 |
$5.50 |
| $100 - 149.99 |
$7.50 |
| $150 - $199.99 |
$8.50 |
| $200 and up |
$9.50 |
|
| USPS Priority Mail |
2-4 days depending on location. Rural delivery may require additional time. Tracking available.
| Order total |
Shipping charge |
| $0 - $39.99 |
$7.95 |
| $40 - $99.99 |
$8.95 |
| $100 - 149.99 |
$10.95 |
| $150 - $199.99 |
$11.95 |
| $200 and up |
$12.95
|
|
FedEx Two-Day Delivery |
2 days from ship date. Not available for Alaska or Hawaii. May not be available to Rural Delivery addresses. Not available to P.O. Box addresses. Saturday delivery for residential addresses is not available. Tracking available. |
| FedEx Overnight |
1 Day. Not available for Alaska or Hawaii. May not be available to Rural Delivery addresses. Not available to P.O. Box addresses. Saturday delivery for residential addresses is not available. Tracking available. |
| Additional Shipping Charges |
Fees for the following products may be added to your order:
|
Heavy or oversized orders. |
Hazardous or combustible materials. |
ADDRESS CORRECTIONS
Please verify that shipping address is correct at the time of the order. FedEx charges $11.00 for any address correction and this charge will be applied to the purchaser’s credit card when notified by FedEx, usually within one week after shipping.
DELIVERY TIMES
Estimated delivery dates vary depending upon the destination and the delivery method chosen. Shipments are processed Monday through Friday. In general, orders leave our warehouse within 24 to 48 hours. Orders placed after 3:00 pm EST or on Saturday or Sunday will ship the next available business day. You will be notified of any additional delays in the shipping date. Overnight orders received after 2:00 pm EST will ship the following business day (Saturday delivery for residential addresses not available).
All purchases completed on www.ohmyarthritis.com are done so in accordance with the shipping contract. This means that the risk of losing an item and property rights associated with the item are transferred to you at the moment when we remit the item to the carrier. We do recommend choosing shipping options that include tracking information.
INTERNATIONAL CUSTOMERS
Oh My Arthritis is unable to ship to customers outside of the United States of America. Many of our products can be purchased through our trusted International Distributors listed below. Please visit their websites or contact them by phone to determine the availability of products.
European Customers - www.3pointproducts.eu
Customers in Asia - http://www.carehelp.co.kr/mall/list.php?part1_idx=1&part2_idx=13
